Frequently Asked Questions

Everything you need to know about our vintage-inspired beauty products.

Are Bésame Cosmetics products cruelty-free?

Yes, we are 100% cruelty-free. We do not test our products or ingredients on animals, nor do we work with manufacturers who do.

What is the shelf life of your lipsticks and mascaras?

Our lipsticks typically have a shelf life of 24 months after opening, while our Cake Mascara can last up to 2 years if kept dry and clean between uses.

How long will it take for my order to arrive?

Standard shipping within the US usually takes 3-7 business days. International shipping times vary by destination but typically range from 10-21 business days.

What is your return policy?

We want you to love your purchase. If you are not satisfied, you can return unused or gently used items within 30 days of purchase for a full refund, excluding shipping costs.

Do you offer international shipping?

Yes, we ship to most countries worldwide. Please note that international orders may be subject to customs duties and taxes upon arrival.

Are your products safe for sensitive skin?

Our formulas are designed with high-quality, skin-friendly ingredients and are paraben-free. However, we always recommend performing a patch test before full application.