Returns & Exchanges

At Bésame Cosmetics, we want you to be completely enchanted by your vintage-inspired beauty products. If you are not satisfied with your purchase, we offer returns or exchanges on most items within 30 days of the delivery date.

Return Process

• 1.
  Initiate Your Request

  Visit our online returns portal and enter your order number and zip code to begin the process and select the items you wish to return.

• 2.
  Prepare the Package

  Carefully pack your items in the original shipping box if possible, ensuring that products are securely cushioned to prevent damage during transit.

• 3.
  Label and Ship

  Print the prepaid return shipping label provided through our portal and drop off the package at any authorized carrier location.

• 4.
  Receive Your Refund

  Once our warehouse receives and inspects your return, we will process your refund to the original payment method within 7 to 10 business days.